What Is the Cancellation Policy for Boat Rentals?
If you’re planning a day on the water and looking for the best boat rentals near me, chances are you’ve found Seas The Day — Lake Pleasant’s top-rated boat rental company. Whether you’re celebrating a birthday, organizing a bachelor or bachelorette party, or just craving some sun-soaked fun, booking a pontoon boat rental is the perfect way to enjoy Arizona’s warm weather.
But what happens if your plans change? Maybe someone gets sick, the weather takes a turn, or your group needs to reschedule. That’s where understanding our cancellation policy becomes important.
In this post, we’ll break down exactly how our cancellation process works, your options, and how to protect your booking — all while helping you make the most informed decision before you hit the lake.
Why Cancellation Policies Matter
When searching for boat rentals, boat rental near me, or pontoon boat rentals at Lake Pleasant, you’ll notice that not all companies offer clear or flexible cancellation options. At Seas The Day, we believe in being transparent — and more importantly, fair — so you can book your day with confidence.
We pride ourselves on delivering a white-glove boat rental experience. From dockside pickup to included life vests and optional captain service, we do everything possible to make your day unforgettable. That same level of care extends to our cancellation policy.
Here’s Our Official Boat Rental Cancellation Policy
🚫 The Safety Deposit Is Non-Refundable
When you book a pontoon boat rental with Seas The Day, a $150 deposit is required to reserve your date and time. This deposit guarantees your spot and helps us cover scheduling, staffing, and prep — especially during peak weekends.
Important:
This safety deposit is non-refundable, regardless of the reason for cancellation.
However, we understand that life happens — and we’re not here to take your money without giving you options. That’s why we offer two solutions:
✅ Option 1: Reschedule Your Boat Rental
If you cancel ahead of time, we’re happy to move your rental to another available date. This way, you don’t lose your deposit — you simply shift your adventure to a later time.
Rescheduling is subject to availability and must be requested at least 48 hours before your original rental time.
This option works great if:
Someone in your group gets sick
You have a last-minute conflict
Weather conditions aren’t ideal
Your full crew can’t make it that day
We’ll work with you to find the next best date and time to rent a boat near you and keep the fun on track.
✅ Option 2: Add Trip Protection for $50
Want total flexibility? When you book, you can add Trip Protection for just $50. This optional add-on allows you to cancel for any reason — no questions asked — up to the night before your rental and receive a full refund of your payment (excluding the $50 trip protection fee).
Trip Protection is perfect for:
Travelers flying into town
Bachelorette or bachelor parties with changing headcounts
Groups booking far in advance
Anyone who wants peace of mind
Think of it like boat day insurance — because sometimes, the unexpected happens.
Why We Require a Non-Refundable Deposit
We keep our boats in top condition and our schedules tight to deliver the white-glove service Seas The Day is known for. That means:
Dedicated staff preparing each boat
Fueling and cleaning before your arrival
Turning away other groups for your reserved slot
Your safety deposit helps us keep operations smooth and ensures your boat is ready the moment you arrive at Lake Pleasant. Without it, we couldn’t offer the five-star experience our guests expect.
FAQs About Our Cancellation Policy
Q: Can I cancel on the day of my rental?
A: Same-day cancellations or no-shows will result in loss of deposit and full rental charge. However, if you purchased Trip Protection, you may cancel up to the night before with a full refund (excluding the protection fee).
Q: What happens if it rains?
A: Light rain doesn’t typically cancel lake plans in Arizona. If severe weather (lightning, unsafe wind, or lake closure) occurs, we’ll work with you to reschedule or issue a credit.
Q: Can I change my rental time?
A: Yes — if the new time slot is available and the request is made at least 48 hours in advance, we’re happy to accommodate.
Q: What if my group size changes?
A: No problem! Just let us know ahead of time so we can confirm the right number of life vests and make sure you’re within capacity limits.
Pro Tips for Planning Your Lake Pleasant Boat Rental
Book Early: Weekends at Lake Pleasant fill up fast, especially in spring and summer. Booking ahead ensures the best availability.
Add Trip Protection: For $50, it’s a no-brainer if your plans aren’t 100% locked in.
Communicate Early: If anything changes, give us a call at (480) 573-3269 — the sooner you reach out, the more flexible we can be.
Follow Us on Socials: We post weather updates, lake tips, and schedule changes.
Why Book with Seas The Day?
Whether you found us by searching “boat rentals near me” or you’re a local who knows Lake Pleasant like the back of your hand, Seas The Day is your go-to source for luxury, fun, and stress-free lake days.
🌊 Pontoon boat rentals and Sea-Doo Switch options
👨✈️ Optional captain service for total relaxation
🎶 Bluetooth sound systems onboard
🧊 Coolers and life vests included
🚤 Dockside pickup — skip the boat ramp chaos
We don’t just rent boats — we create unforgettable memories on the water.
Final Thoughts: Book Smart, Boat Easy
At Seas The Day, we believe in transparency and flexibility — so you can rent a boat near you without worrying about the what-ifs. Our cancellation policy is designed to balance fairness with preparedness, and with Trip Protection, you’ve got ultimate peace of mind.
So, whether you’re floating with friends, celebrating something special, or just seizing the sunshine, we’re here to make your Lake Pleasant boat day effortless.
Ready to Book Your Boat?
📲 Visit www.seasthedayaz.com
📞 Call or text us at (480) 573-3269
📍 Serving Phoenix, Scottsdale & all surrounding areas — just 45 minutes to the lake
Book early. Bring the crew. Seas the Day.